Who is US Body?

US Body / US Body Source is an American company specializing in manufacturing high-quality custom fiberglass automotive body panels since 1987. In late 2021, the business was purchased, with a 2023 transition to Eric Long and Aaron Starr from Starr Creations at the helm to revamp the production process, emphasizing customer satisfaction and delivery.

What is your production timeline?

US Body is dedicated to producing top-quality custom fiberglass automobile parts tailored to your specifications. The duration of our manufacturing production turnaround is influenced by several key factors, all of which contribute to creating your distinctive product. We understand that each order is unique and strive to offer accurate estimates while upholding our commitment to excellence.

Factors Impacting Production Turnaround:

  1. Order Size: The scale of your order is a significant determinant of the production turnaround time. More considerable demands might necessitate more time to ensure meticulous attention to detail for every piece.

  2. The complexity of the Part: The intricacy of the custom fiberglass part directly affects the production time. Parts with intricate designs, precise features, or multifaceted structures may require extra time for crafting.

  3. Mold Availability: We boast the industry's largest selection of classic car and truck automotive fiberglass molds. These molds are meticulously maintained, inspected, and prepped for each order. Mold availability plays a role in determining the production timeline.

  4. Production Cycles: Our production cycles are thoughtfully structured to ensure efficiency and the highest quality standards. A standard production cycle for a custom fiberglass automobile part typically falls within 10 to 12 weeks.

Estimated Turnaround Time:

Considering these factors, estimated turnaround times can vary. It's important to note that these estimates are based on the specific details of your order:

  • Order Size: Smaller to medium-sized orders generally fall within 8- to 10-week. This accounts for the time required for crafting, quality checks, and the meticulous attention we invest in each piece.

  • Complexity: The number of parts within the order and parts with intricate designs or complex features may require additional time for precision craftsmanship. The production timeline could extend beyond 12 weeks in such cases.

  • Production Cycles: Our standard production cycles balance efficiency and superior quality. While the typical range is 8 to 12 weeks, we want you to know that we are committed to delivering your product promptly.

Throughout the production process, we maintain open communication lines. If you have created an account on our website and provided your email address, our automated system will provide you with the progress of your order, including any potential adjustments to the estimated completion date.

We appreciate your patience and understanding as we work diligently to create a custom fiberglass auto part that meets your expectations. If you have any questions or need additional information, please don't hesitate to contact our customer service team.

Where are your products made and do you ship outside the United States?

All our products are proudly made in the United States, keeping our commitment to local manufacturing and quality, and located in Lakeland, Florida.  We obtain quotes for your order to ensure you receive the best shipping price.  We freight ship within the United States (the lower 48) and Canada.  We also provide pricing for international shipments.

How are your products shipped?

Large fiberglass parts are meticulously packaged onto a shipping palette and transported via freight trucks for guaranteed safe delivery. Smaller packages are boxed and delivered through UPS or FedEx.

Can I track my order?

Yes, you will receive an email with your order number when you order online.  This will include your initial deposit or paid in full.  When your custom fiberglass part is complete, you will receive an email reminder to pay any remaining balance.  Before shipping the product to you, you will receive an update on the estimated shipping charge.  Upon acceptance, you will pay online, and we will provide you with a shipping tracking number from the freight company.  

What if my product arrives damaged?

We take utmost care in packaging and shipping our products. When your order arrives, please look it over thoroughly before the freight driver takes it off the truck.  If your product arrives damaged

  1. Note Damages: If you notice any damages or discrepancies, make detailed notes on the delivery receipt before signing it. This will help us process any necessary claims.  If you do not note the damages, we have the right to refuse reimbursement for those damages.

  2. Refuse Acceptance: In the event of severe damages, you have the right to refuse acceptance of the shipment. This will initiate returning the damaged product to us for inspection and resolution.

  3. Photographic Evidence: If possible, please take clear photographs of any damages, as they will help process claims and address the issue promptly.

Can you guide me on how to unpack the product once it arrives?
Yes, we provide instructions on how to safely unpack your fiberglass panel to ensure it remains in perfect condition.
Can I return or exchange my product?

Please review our return and exchange policy, and if you have any questions, contact our customer service for clarification.

Can I cancel my order after placing it online?

You can cancel your order before production begins without any penalties. However, if the order is canceled after production has started, a 30% restocking fee will apply. If you need more help, please get in touch with our customer service team.

How do I install the fiberglass panels?

We recommend professional installation for the best fit and finish. However, we provide guidelines with each product for those who prefer a DIY approach.

Do you offer custom designs for specific vehicle models?

US Body Source specializes in custom fiberglass panels. Please contact us directly to discuss your specific requirements.

Are your fiberglass panels paint ready?

No, Our fiberglass panels require additional preparation before painting. We recommend fitting the panel correctly on your vehicle first, then sending it to a professional paint shop for paint preparation.

Do you offer wholesale discounts?

We appreciate all our customers, including wholesale purchasers. Please get in touch with us today for specific inquiries about wholesale orders or to set up a new account.  Upon approval, you will receive an online account and can log in to our website to see your discounted pricing.

What makes US Body Source stand out in the fiberglass panel industry?

Our commitment to American manufacturing, excellent craftsmanship, and unmatched customer service sets us apart in the industry. Plus, our panels are custom-made to ensure the best fit and performance.